Digital Delivery & Refund Policy

Thank you for shopping with ExcelSheetsPro. This page outlines how delivery works for our digital products and explains our refund policy.

📦 Digital Delivery

Product Type

All products sold on this website are digital downloads, including Excel and Google Sheets template libraries. No physical items are shipped.

Delivery Method

After completing your purchase, you will receive:

  • An order confirmation email
  • Immediate access to download your purchased file(s)

Delivery is instant and available immediately after payment is successfully processed.

If you do not receive your email within a few minutes, please check your spam or junk folder.

🛡️ 7-Day Money-Back Guarantee

We stand behind the quality of our templates. If for any reason you are not satisfied with your purchase, you may request a full refund within 7 days of your order date — no questions asked.

How to Request a Refund

  • Email us at info@excelsheetspro.com within 7 days of purchase
  • Include your order number or the email address used at checkout
  • Refunds are processed within 3–5 business days

Conditions

  • Refund requests must be made within 7 days of the original purchase date
  • After 7 days, all sales are final

🛠 Need Help?

If you experience any issues with:

  • Downloading your file
  • Opening or using the spreadsheet
  • Compatibility with Microsoft Excel or Google Sheets
  • Technical errors related to the file

Please contact us and we will assist you as quickly as possible.

Email: info@excelsheetspro.com

We are committed to ensuring that your templates function properly and that you can access everything included in your purchase.

⚠️ File Access Responsibility

It is the customer's responsibility to:

  • Provide a correct email address at checkout
  • Ensure compatibility with Microsoft Excel or Google Sheets
  • Download and securely store purchased files

If you lose access to your file, contact us and we will assist in verifying your order.

📩 Contact Information

For any questions about your purchase or access to your files, please contact:

ExcelSheetsPro
Email: info@excelsheetspro.com

Last updated: 2026