Privacy policy

Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.excelsheetspro.com (the “Site”).

1. Who We Are

ExcelSheetsPro is an online business offering digital spreadsheet templates for business, finance, productivity, and professional use.

If you have any questions about this Privacy Policy or your personal data, you can contact us at:

Email: /pages/help

We are committed to protecting your privacy and handling your personal data responsibly.

2. What Personal Information We Collect

When you visit or interact with our Site, we may collect the following information:

  • Name
  • Billing address
  • Email address
  • Payment details (processed securely by third-party providers and not stored by us)
  • Order details and purchase history
  • Device information (IP address, browser type, time zone, cookies)
  • Website usage data (pages viewed, time spent, clicks)

3. How We Use Your Information

We use your information to:

  • Deliver your digital products after purchase
  • Send order confirmations and download instructions
  • Provide customer support
  • Process payments securely
  • Improve website performance and user experience
  • Prevent fraud, abuse, and unauthorized reselling
  • Comply with legal and regulatory obligations

4. Sharing Your Information

We share your information only when necessary to operate our business, including with:

  • Shopify – our ecommerce platform
  • Authorized payment providers
  • Email service providers – for transactional emails
  • Analytics tools – such as website performance tracking tools

We do not sell, rent, or trade your personal information to third parties.

5. Marketing Communications

If you opt in, we may send you:

  • Order-related updates
  • Product announcements
  • Promotional offers

You can unsubscribe at any time by clicking the “unsubscribe” link in any marketing email or by contacting us at:

/pages/help

6. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Maintain your cart session
  • Improve website functionality
  • Analyze traffic and usage
  • Measure marketing effectiveness

You can control or disable cookies through your browser settings.

7. Your Data Protection Rights

Depending on your location (including the EU, UK, and certain US states), you may have the right to:

  • Request access to your personal data
  • Request correction of inaccurate data
  • Request deletion of your personal data
  • Restrict or object to processing
  • Withdraw consent for marketing communications

To exercise any of these rights, contact: /pages/help

8. Data Security

We implement appropriate security measures, including:

  • HTTPS encrypted connections
  • Secure Shopify infrastructure
  • Restricted access to personal data

While we take reasonable precautions, no online system is completely secure.

9. Data Retention

We retain personal information only as long as necessary to:

  • Provide our services
  • Comply with legal, accounting, or tax obligations
  • Resolve disputes and enforce agreements

You may request deletion of your data at any time.

10. International Data Transfers

Your information may be processed outside your country of residence, including in jurisdictions where data protection laws may differ. By using our Site, you consent to such transfers where permitted by law.

11. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated revision date.

Last updated: 2026

12. Contact Us

For any privacy-related questions or concerns:

ExcelSheetsPro
Email: /pages/help